Service Centre

 

The service centre is an independent vehicle service and repair specialist. We pride ourselves on providing impassable customer service.

Our service centre has been established for over 25 years. We are an active member of the Institute of the Motor Industry (IMI) which means that you can be assured that your vehicle is in safe hands. At Motiva Direct we are also fully operational and conversant with 1link system.

What can we offer you?

We aspire to provide our customers with excellent quality servicing; MOT’s and repairs at affordable prices. Our success is built on fulfilling the three primary needs of customers’; speed, quality and good value.

Our technicians combine knowledge and expertise with energy and enthusiasm to provide excellent customer service.

Our service aims to repair rather than replace, to save you the customer money and time. We keep a plethora of service parts in stock to reduce servicing times, which means we can often offer a while-u-wait service.

MOTs

 Since the Service Centre was founded over 25 years ago, we have been offering MOT’s. We are rated as a Green testing site by VOSA which means that we are duty bound to provide honest, fair and impartial tests for your Vehicles. We test Petrol and Diesel vehicles up to 3000kg. We can test larger vehicles by appointment.

Added Value: Free Facilities

We can empathise with our customers to whom their vehicles are valued resource. That’s why we can offer 3 great and free services.

Collect and Deliver

We can collect and deliver within a 15 mile radius of our service centre at Clarence Road, Stoke.

Drop Back Service

If your car is in for a service with us, our driver can take you to your destination in the Stoke on Trent area when you drop your vehicle off.

Courtesy Vehicles

We have a courtesy fleet of nine vehicles including 2 vans that are available when customers book in for a service or repair with MotivaDirect.

Book-in Times

We guarantee a book-in lead time maximum of 2 days which is comparatively better than main dealers, which is on average 7-10 days.

Manufactures Warranties

MotivaDirect can now service all of your vehicles from brand new! Our trained technicians follow the manufacturer’s schedule precisely, using only genuine or approved parts that won’t affect the manufacturer’s warranty. This will not only preserve your warranty but also save you money.